Alan Williams
Author
Description
In nearly all sectors-especially those that are service related-anew business agenda is emerging that is changing the landscape of customer experience and making traditional approaches no longer relevant. Customers are increasingly making choices based on emotion rather than rationale, and their thoughts and feelings can be shared to millions, instantly, in our super-connected world. Furthermore, brands are no longer owned by organizations, but co-owned...
Author
Description
We live in extraordinary economic times - volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers' expectations are increasing. Brands are now co- owned by all stakeholders - employees, service partners, local communities, investors and...
Author
Description
This book relates to the two principal themes of the Cupids 400 Celebrations - the settlement of Cupids in 1610 and the origins of English settlement in Newfoundland and Canada. John Guy was an influential merchant and civic figure in Bristol and West of England history and an important figure in the early history of settlement in Newfoundland through his association with the London and Bristol Company and the colonization of Cupers Cove (Cupids)....
Author
Description
Alan C. Williams is a widely published Australian author, concentrating mainly on women's magazines, where he pushes the boundaries way past 'boy meets girl' love stories. He has had over forty short stories published in Australia's That's Life, many of them included in The Rain, the Park and Other Things, his first collection. Since 2012, he has had stories published in Ireland, Canada and Britain, where he is also a regular contributor to Take a...
Author
Publisher
Paladin Press
Pub. Date
2000
Physical Desc
xviii, 508 p. : ill. ; 29 cm.
Description
Few historical icons can match the evocative power of the medieval suit of armour, and this epic new book is a complete course in the tools and techniques of the modern armourer's art. Through more than 1,000 detailed photos and clear instruction, Brian Price presents a working handbook for aspiring and active armourers who want to develop their skills in the production of medieval armour in the style of the 14th century.