Branded Customer Service: The New Competitive Edge
(eBook)

Grouping Information

Book Cover Information

Hoopla Extract Information

stdClass Object
(
    [year] => 2006
    [artist] => Janelle Barlow
    [fiction] => 
    [coverImageUrl] => https://cover.hoopladigital.com/bkb_9781609943233_270.jpeg
    [titleId] => 11282124
    [isbn] => 9781609943233
    [abridged] => 
    [language] => ENGLISH
    [profanity] => 
    [title] => Branded Customer Service
    [demo] => 
    [segments] => Array
        (
        )

    [pages] => 264
    [children] => 
    [artists] => Array
        (
            [0] => stdClass Object
                (
                    [name] => Janelle Barlow
                    [artistFormal] => Barlow, Janelle
                    [relationship] => AUTHOR
                )

            [1] => stdClass Object
                (
                    [name] => Paul Stewart
                    [artistFormal] => Stewart, Paul
                    [relationship] => AUTHOR
                )

        )

    [genres] => Array
        (
            [0] => Business & Economics
            [1] => Customer Relations
        )

    [price] => 1.2
    [id] => 11282124
    [edited] => 
    [kind] => EBOOK
    [active] => 1
    [upc] => 
    [synopsis] => The author of the bestselling A Complaint is a Gift, (Over 100,000 copies sold) details how to create a definitive, recognizable style of service that reinforces a company's brand values every time a customer interact with an organizational representative.
    [url] => https://www.hoopladigital.com/title/11282124
    [pa] => 
    [subtitle] => The New Competitive Edge
    [publisher] => Berrett-Koehler Publishers
    [purchaseModel] => INSTANT
)