Never split the difference : negotiating as if your life depended on it
(Unknown)

Includes bibliographical references (pages 259-262) and index.

Voss, a former international hostage negotiator for the FBI, offers a new, field-tested approach to high-stakes negotiations whether in the boardroom or at home. Go inside the world of high-stakes negotiations and discover the skills that helped Voss and his colleagues succeed where it mattered most: saving lives. He shares the nine effective principles that will give you the competitive edge in any discussion.