"He's back: the curse of customer-service departments everywhere--Ted L. Nancy, the letter writer extraordinaire whose imbecilic queries have a way of eliciting equally idiotic answers from some of the world's biggest companies and dignitaries."--P. [4] of cover.

"Brynn Haper's life has one steadying force--Rachel Maddow. She watches her daily, and after writing to Rachel for a school project--and actually getting a response--Brynn starts drafting e-mails to Rachel but never sending them. Brynn tells Rachel about breaking up with her first serious girlfriend, about her brother Nick's death, about her passive mother and even worse stepfather, about how she's stuck in remedial courses at school and is considering...

Daisy Shoemaker can't sleep. With a thriving cooking business, full schedule of volunteer work, and a beautiful home in the Philadelphia suburbs, she should be content. But her teenage daughter can be a handful, her husband can be distant, her work can feel trivial, and she has lots of acquaintances, but no real friends. Still, Daisy knows she's got it good. So why is she up all night? While Daisy tries to identify the root of her dissatisfaction,...

Un extrano error provocado por un servidor de correo electronico provoca el encuentro entre un hombre y una mujer. Roberto, un soltero bastante mujeriego y algo cansado de su vida rutinaria, se ve envuelto de forma misteriosa en el intercambio de mensajes entre dos psicologos que hablan sobre el amor y la pareja. Poco a poco, se sentira cada vez mas atraido por la historia y querra ser participe de ella, dando lugar a una situacion fascinante a traves...

Nim Rusoe is a young girl who inhabits an isolated island with her scientist father and communicates, via e-mail, with the reclusive author of the novel she has been reading. Nim's existence mirrors that of her favorite literary character, Alex Rover, the world's greatest adventurer. But Alexandra, the author of the Rover books, leads a reclusive life in the big city. When Nim's father goes missing from the island, Nim gets Alexandra to come to her...

"It's been more than a year since Simon and Blue turned their anonymous online flirtation into an IRL relationship, and just a few months since Abby and Leah's unforgettable night at senior prom. Now the Creekwood High crew are first years at different colleges, navigating friendship and romance the way their story began--on email."--Provided by publisher.

Outlines recommendations for business leaders on how to maximize a working team's professional productivity by improving administrative support and streamlining digital traffic.