"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success."--Amazon.com.

"Communication Skills for Teens provides the guidance you need to become a better communicator and succeed in all areas of life. You?ll also learn tons of essential life skills, including active listening, assertiveness, clarifying language, the art of an apology, compassion, interviewing skills, family communication, and more. Each chapter focuses on one key aspect of communication, offers a real teen?s perspective, and includes practical exercises...

"Alan Alda has been on a decades-long journey to discover new ways to help people communicate and relate to one another more effectively. If I Understood You, Would I Have This Look on My Face? is the warm, witty, and informative chronicle of how Alda found inspiration in everything from cutting-edge science to classic acting methods. His search began when he was host of PBS?s Scientific American Frontiers, where he interviewed thousands of scientists...

"When Strangers Meet argues for the pleasures and transformative possibilities of talking to people you don't know. Our lives are increasingly insular. We are in a hurry, our heads are down, minds elsewhere, we hear only the voices we already recognize and rarely take the effort to experience something or someone new. Talking to strangers pulls you into experiences of shared humanity and creates genuine emotional connections. It opens your world....

"The former federal prosecutor and congressman for South Carolina breaks down the art of persuasion into a few shockingly simple, easy-to-follow, and proven steps that will help readers win arguments, gain support for their cause, and convey their message successfully. You may never find yourself in front of jury during a criminal prosecution arguing for a particular verdict or offering yourself for elected office in a political campaign. You simply...

Explains how to apply Carnegie's advice to a world driven by electronic communication devices, sharing advice on topics ranging from e-mail etiquette to cyber bullying.

"Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you?ll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life."--Amazon.com.

Offers revolutionary answers to questions that confound women's and men's attempts to communicate with each other.

Offers advice to help girls find the right words when stressed, shy, sad, or facing other awkward moments and shares tools, tips, and techniques to teach them to speak out with confidence and grace.